Wes Kao — Strategy, not self-expression: How to decide what to say

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When someone says they are open to feedback, it does not mean you should share all of your frustrations. Contrary to popular belief, this is not your chance to express how you feel. A feedback conversation is actually a sales conversation. To empathize with what matters to them. Then craft your me

Strategy, not self-expression: How to decide what to say 👉 Updated article here [November 2023] 👈 When someone says they are open to feedback, it does not mean you should share all of your frustrations. Contrary to popular belief, this is not your chance to express how you feel. A feedback conversation is actually a sales conversation. To empathize with what matters to them. Then craft your message around that. It’s a chance to understand what is most likely to motivate the specific person you’re speaking with. In other words, it’s an opportunity for behavior change. If you’ve ever wondered,

Wes Kao — Strategy, not self-expression: How to decide what to say

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