7 Lessons In Listening: How Leaders Can Strengthen This Skill
forbes.com · 921 words · saved by 1 readers
When business leaders adopt principles that enhance their listening skills, they can build better relationships with clients and employees.
Suresh Rajapakse, Chief Client Officer at Wheels – Driving Client Experience, Innovation & Results. getty Early in my career, I believed being valuable meant having the most answers. If I could speak confidently, fill the silence and respond quickly, I felt like I was doing my job well. Many leaders operate this way, especially early on. We equate certainty with competence and speed with effectiveness. Over time, I learned the opposite is often true. The strongest client relationships I've built weren't the result of talking more. They came from listening with greater intention. What I'm…
saved by
related reading
- To listen well, get curious | benkuhn.netbenkuhn.net
- How To Develop Your Active Listening Skillsproducttalk.org
- 15 principles for managing up - Wes Kao's Newsletternewsletter.weskao.com
- Rogers-Farson-Active-Listening.pdflucianberescu.it
- The psychologist Carl Rogers and the art of active listeningaeon.co
- 35 Impactful Questions Managers Should Ask Themselves Regularlyreview.firstround.com
- How to save your friendsbitsofwonder.substack.com
- Listen, Lead, and Growsmallbigideas.substack.com
- How to Become Insanely Well-Connectedreview.firstround.com
- 21 Key Customer Service Skills (and How to Develop Them)helpscout.com
- How to Ask Great Questionshbr.org
- 10 Communication Secrets Of Great Leadersforbes.com