AI and the automation of work — Benedict Evans
ChatGPT and generative AI will change how we work, but how different is this to all the other waves of automation of the last 200 years? What does it mean for employment? Disruption? Coal consumption?
AI and the automation of work Pretty much everyone in tech agrees that generative AI, Large Language Models and ChatGPT are a generational change in what we can do with software, and in what we can automate with software. There isn’t much agreement on anything else about LLMs - indeed, we’re still working out what the arguments are - but everyone agrees there’s a lot more automation coming, and entirely new kinds of automation. Automation means jobs, and people. This is also happening very fast: ChatGPT has (apparently) over 100m users after just six months, and this data from Productiv sugges
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