Contextual Inquiry: Inspire Design by Observing and Interviewing Users in Their Context
Through observation and collaborative interpretation, contextual inquiry uncovers hidden insights about customer’s work that may not be available through other research methods.
8 Contextual Inquiry: Inspire Design by Observing and Interviewing Users in Their Context Kim Flaherty Kim Flaherty December 6, 2020 2020-12-06 Share Email article Share on LinkedIn Share on Twitter Summary: Through observation and collaborative interpretation, contextual inquiry uncovers hidden insights about customer’s work that may not be available through other research methods. In our collection of UX-research methodologies , contextual inquiry is essential. Contextual inquiry is a type of ethnographic field study that involves in-depth observation and interviews of a small sample of user
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