Why ATMs didn’t kill bank teller jobs, but the iPhone did

There's a lot more to replacing labor than just automating tasks

Why ATMs didn’t kill bank teller jobs, but the iPhone did There's a lot more to replacing labor than just automating tasks David Oks Mar 10, 2026 2,318 173 393 Share A few months ago, J. D. Vance, sitting vice president of the United States, gave an interview to Ross Douthat of the New York Times . During that interview, Vance and Douthat had an interesting exchange: Douthat: How much do you worry about the potential downsides of AI? Not even on the apocalyptic scale, but on the scale of the way human beings respond to a sense of their own obsolescence? These kinds of things. Vance: So, one, o

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