Thinking Aloud: The #1 Usability Tool
Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems.
4 Thinking Aloud: The #1 Usability Tool Jakob Nielsen Jakob Nielsen January 15, 2012 2012-01-15 Share Email article Share on LinkedIn Share on Twitter Summary: Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems. "Thinking aloud may be the single most valuable usability engineering method." I wrote this in my 1993 book, Usability Engineering , and I stand by this assessment today. The fact that the same method has remained #1
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