Usability 101: Introduction to Usability
What is usability? How, when, and where can you improve it? Why should you care? Jakob Nielsen defines key usability concepts - give to your boss or anyone else who doesn't have much time, but needs to know basic usability facts.
4 Usability 101: Introduction to Usability Jakob Nielsen Jakob Nielsen January 3, 2012 · Last reviewed Jul. 15, 2026 2026-07-15 Share Email article Share on LinkedIn Share on Twitter Summary: Usability makes designs easy, efficient, and satisfying to use. Improve it through early, repeated user testing with real users. This is the article to give to your boss or anyone else who doesn't have much time but needs to know the basic usability facts. In This Article: What — Definition of Usability Why Usability Is Important How to Improve Usability When to Work on Usability Where to Test W
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