Talking with Users in a Usability Test

Three sound and practical usability test facilitation techniques for interrupting or answering users during a behavioral research study. Talk less, learn more.

5 Talking with Participants During a Usability Test Kara Pernice Kara Pernice January 26, 2014 2014-01-26 Share Email article Share on LinkedIn Share on Twitter Summary: Talk less and learn more by being prepared to use 3 sound, practical techniques for interrupting or answering users while facilitating a usability test or other behavioral research study. In This Article: Introduction Facilitation Techniques for Handling Test Users’ Questions During Usability Studies Echo Boomerang Columbo Deciding Whether to Speak to the User Conclusion More Facilitation Advice Introduction "Echo. Boomerang.

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