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Operational Excellence is the Pursuit of ‘Knowledge’ - Commoncog

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Join 8,000+ sharp investors and operators like yourself, and we'll send you a collection of Commoncog's best articles right away: Note: this is Part 3 of the Becoming Data Driven in Business series. You should read the prior two parts (one, two) before reading this essay. In How to Become Data Driven, I introduced process behaviour charts, and wrote that they are best thought of as a way to introduce a particular type of thinking about data to your organisation. At the end of the piece, I followed that up with a Donald Wheeler excerpt, where he says that introducing these charts to your company are how you “get to the kind of thinking that enables continuous improvement”. At this point, it’s probably clear that adopting XmR charts help you understand variation. But the obvious next question you might ask is: what is the type of thinking that it leads to, that Wheeler and others talk so much about? What is this promised land and how does it work? Wheeler has a deceptively simple thing i

Operational Excellence is the Pursuit of ‘Knowledge’ - Commoncog --> This is part of the Operations topic cluster, which belongs to the Business Expertise Triad . Members only Business Thinking Operational Excellence is the Pursuit of ‘Knowledge’ By Cedric Chin The thought of business school make you go ‘eww’? You’re in good company. 9,000+ investors and operators read Commoncog to sharpen their business acumen ... WITHOUT going back to school. Sign up for our newsletter and get a weekly dose of good business thinking (no BS guaranteed): Subscribe It turns out that operational excellence resul

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