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The ServiceNow Story with Fred Luddy and Frank Slootmen | Sequoia Capital

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In 2004, bankrupt after the company where he’d previously worked had imploded, Fred Luddy decided to start over as a first-time founder at age 50. His vision was to reinvent the nascent IT software field for the cloud era. What started as simple help desk replacement software would eventually become a $150B+ market cap company powering digital workflows across the enterprise—but success didn’t come easy. Initially bootstrapped and ultra-lean, the company’s infrastructure began buckling under its own success as customer demand spiked. When the legendary Frank Slootman joined as CEO to help scale the company, he describes being terrified to check his email every morning. Hear how Frank, Fred and the team stabilized the business, expanded their product offerings, and nearly made a $150B+ mistake by selling too early. ServiceNow came this close to making a $150B+ mistake by selling too early. From a solo founder picking himself up after financial ruin to one of the biggest SaaS companies i

Podcasts Crucible Moments ServiceNow ServiceNow: From Starting Over at 50 to Dodging a $150B Mistake Stream Now On Amazon Apple Spotify YouTube In 2004, bankrupt after the company where he’d previously worked had imploded, Fred Luddy decided to start over as a first-time founder at age 50. His vision was to reinvent the nascent IT software field for the cloud era. What started as simple help desk replacement software would eventually become a $150B+ market cap company powering digital workflows across the enterprise—but success didn’t come easy. Initially bootstrapped and ultra-lean, the compa

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