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What Is Intelligent Automation (IA)? | Built In

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Intelligent automation (IA) streamlines business operations that would have otherwise required manual tasks performed by humans by combining artificial intelligence, robotic process automation, business process management and other automated technologies. Also referred to as hyperautomation, IA goes beyond basic automation, incorporating advanced approaches like cognitive computing and data mining to enable smarter, more adaptable decisions. Intelligent automation (IA) brings artificial intelligence to standard automation, meaning it can handle complicated tasks that require decision-making and foresight. Companies use the technology to streamline business operations that normally have to be done manually by humans, such as detecting fraud in bank transactions or answering customer service questions. Across numerous industries, companies that choose to automate their repetitive tasks through IA stand to see plenty of benefits, including increased efficiency, cost savings and an improve

Image: Shutterstock UPDATED BY Matthew Urwin | Nov 16, 2023 Intelligent automation (IA) streamlines business operations that would have otherwise required manual tasks performed by humans by combining artificial intelligence , robotic process automation, business process management and other automated technologies. Also referred to as hyperautomation , IA goes beyond basic automation, incorporating advanced approaches like cognitive computing and data mining to enable smarter, more adaptable decisions. Intelligent Automation Definition Intelligent automation (IA) brings artificial intelligence

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