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Emergence - The Death of Deloitte: AI-Enabled Services Are Opening a Whole New Market

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When I started in venture a decade ago, software categories typically had 2 or 3 contenders gunning to win. As software’s gotten easier to build (and flooded by ample venture dollars), competition has skyrocketed in almost every market. The deluge of me-too products has made it hard for buyers and founders to tell the difference. Don’t get me wrong, there's major opportunity remaining in software. But it might come in a different package. Services businesses are a promising next frontier. With massive market sizes- the Big 4 alone brought in $200B in revenue last year- and a relative dearth of dynamic tech talent, the ground is fertile. Historically, common wisdom has held “services businesses aren’t venture backable.” Compared to software businesses, services performed by humans tend to be low margin, hard to scale exponentially, lumpy in revenue, etc. etc. There are many cautionary tales. But change is afoot… hastened by AI, cracking open new, huge opportunities for founders brave en

The Death of Deloitte: AI-Native Services Are Opening a Whole New Market | Emergence Capital 415-800-1077 Contact Us X Linkedin Subscribe to Newsletter Menu The Death of Deloitte: AI-Native Services Are Opening a Whole New Market Jake Saper Jake Saper Jake Saper The Emergence Team 2:00 am PDT April 11, 2024 4 MIN READ Image: 1. This is some text inside of a div block. emergencecap When I started in venture a decade ago, software categories typically had 2 or 3 contenders gunning to win. As software’s gotten easier to build (and flooded by ample venture dollars), competition has skyrocketed in

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