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Show, don’t tell: how visuals improve healthcare visits | by Katie McCurdy | Medium

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Imagine sitting in the waiting area, and then going into the exam room. You probably waited for awhile, staring around, or maybe looking at your phone. Then the doctor breezed in and the conversation started. How did you describe what was going on? Did you plan what you were going to say? Did you bring notes? Did your doctor ask questions? Did you get the feeling he or she really understood what you were saying? There are lots of barriers to communication in a doctor visit: Katie McCurdy is an autoimmune patient with multiple conditions and a constellation of ever-changing symptoms. Chethan Sarabu is a pediatrician who sees young patients who can’t always express themselves well with words. Both of us have experimented with bringing imagery into the patient encounter, and both of us have experienced huge benefits. As a patient with two (and counting) autoimmune conditions, I often experience mysterious symptoms. Heart palpitations, a hot face, gut problems; these things don’t neatly be

Healthcare Design User Experience Health Technology UX Show, don’t tell: how visuals improve healthcare visits Katie McCurdy 9 min read · Apr 22, 2017 -- 7 Listen Share By Katie McCurdy and Chethan Sarabu, MD Press enter or click to view image in full size Think about the last time you went to see a doctor. Imagine sitting in the waiting area, and then going into the exam room. You probably waited for awhile, staring around, or maybe looking at your phone. Then the doctor breezed in and the conversation started. How did you describe what was going on? Did you plan what you were going to say? D

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