Design Principles for Customers

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all right uh welcome everyone welcome to week two of battery 50. so today we're going to talk about designing for behavior change so what we can learn from psychology as designers and you are going to start your second marked assignment uh the interviews the surveys uh more about that later okay let's start for today's lecture you do need paper and a pen hopefully you have something ready next to you so that will come in handy in in a few minutes research that only delivers answers is a thing of the past right now we are living in a very complex world as covet 19 has shown us and all the…

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