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“Death of a Salesforce”: Why AI Will Transform the Next Generation of Sales Tech | Andreessen Horowitz

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The battle between every startup and incumbent comes down to whether the startup gets distribution before the incumbent gets innovation. In sales tech, it’s easy to assume incumbents like Salesforce and Hubspot have the edge. First, they are embedded as “systems of record,” so sales leaders are loath to rip them out and replace them. Second, these incumbents (and their well-entrenched peers) are not sitting out the AI revolution; conscious of protecting their competitive moats, they are rapidly adding AI features to stay relevant. We believe AI will so fundamentally reimagine the core system of record and the sales workflows that no incumbent is safe. Instead of a text-based database, the core of the next sales platform will be multi-modal (text, image, voice, video), containing every customer insight from across the company. An AI-native platform will be able to extract more insight from a customer and their mindset than we could ever piece together with the tools we have today. Sales

"Death of a Salesforce": Why AI Will Transform the Next Generation of Sales Tech | Andreessen Horowitz Enterprise "Death of a Salesforce": Why AI Will Transform the Next Generation of Sales Tech Zeya Yang, Marc Andrusko, and Angela Strange Posted July 31, 2024 Subscribe Share Share Email X LinkedIn Facebook Hacker News WhatsApp Flipboard Reddit "Death of a Salesforce": Why AI Will Transform the Next Generation of Sales Tech Table of Contents Share Share Email X LinkedIn Facebook Hacker News WhatsApp Flipboard Reddit The battle between every startup and incumbent comes down to whether the start

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