Unbundling the BPO: How AI Will Disrupt Outsourced Work | Andreessen Horowitz
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The business process outsourcing (BPO) market is massive, and we believe there is a clear opportunity with AI to productize and unbundle the BPO.
Unbundling the BPO: How AI Will Disrupt Outsourced Work | Andreessen Horowitz Enterprise Unbundling the BPO: How AI Will Disrupt Outsourced Work Kimberly Tan Posted February 13, 2025 Subscribe Share Share Email X LinkedIn Facebook Hacker News WhatsApp Flipboard Reddit Share Share Email X LinkedIn Facebook Hacker News WhatsApp Flipboard Reddit The business process outsourcing (BPO) market is massive. The industry's market cap reached over $300 billion in 2024 and is forecasted to be over $525 billion by 2030. Enterprises lean on BPOs because they provide a cost-effective way to perform necessar
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