The Anti-Amazon - Benjamin Y. Fong

Costco's model and the future of retail

The Anti-Amazon - Benjamin Y. Fong We are in a new age of logistical prowess, led by the dynamism of Amazon as it strives to carry out dizzyingly complex forms of order fulfillment and delivery. With the age of agentic commerce just around the corner—think of going to ChatGPT and having an AI agent scour every website for the cheapest offering of the specific dog food you buy—there is an expectation that the future of retail is near infinite assortment and ultra-fast delivery . Consumers want the exact flavor of the exact thing that they’re looking for, and they want it at their doorstep now .

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