Getting started

Learn about what AX is and why it's so important.

The world of digital interactions is undergoing a radical shift. With the rise of artificial intelligence (AI) and the increasing sophistication of large language models (LLMs), we are moving beyond traditional user experiences. The new frontier is Agent Experience (AX)—the holistic design of software, platforms, and tools to optimize interactions for AI agents. But what exactly is AX, how does it differ from UX and DX, and why does it matter now more than ever? What is AX? AX, or Agent Experience, refers to the design and optimization of digital environments so that AI agents can…

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• Tina He

related reading

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