Reflecting on my quarter. What I did | by Oscar Dumlao | Design for Behavior Change | Medium
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What I did
3 min read Mar 21, 2021 -- What I did My team and I reinvented what it means to text back with a new interface where we present messages as a once-a-day story summary. We hoped to change the bad habit of leaving people on read, or worse yet, just letting messages continue to pile up completely unaddressed. Behind the beautiful mockups shown at the end-of-quarter presentation was a whole lot of hidden work that both benefitted my personal education as a designer and the rigorous process that went into Textie. It was a whirlwind of interviewing, user observation, diary studies, mapping,…
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