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Walk into any clinic today and ask a physician how they feel about their EHR. Odds are, you’ll hear about inefficiency, clunky interfaces, and how much time it takes away from patient care. That’s because most EHRs weren’t designed by people who actually practice medicine. ‍ At Counsel, we’re both. ‍ We’re physicians and engineers rethinking the foundation of clinical care. Our mission is to multiply the world’s clinical capacity, and to do that, we’re building an asynchronous-first care model from the ground up. Deciding whether to build or buy a homegrown EHR wasn’t an easy decision. We had many late night discussions and constantly went back and forth, but ultimately realized that our vision wouldn’t be possible with legacy EHRs that are built for a visit-based, reimbursement world. We needed infrastructure purpose-built for how we deliver care, not the other way around. ‍ So, we built our own EHR. Counsel offers unlimited, on-demand access to licensed physicians via messaging. That

Why We Built a Custom EHR | Counsel Health Blog > Team insights > Why we built our own EHR Why we built our own EHR Team insights Why we built our own EHR Written by: Dr. Dave Whitehead Reviewed by: Dr. Rishi Khakhkhar Published: May 27, 2025 Updated on: January 20, 2026 copied Table of contents Table of Contents The modern front door to healthcare is just one click away Request a demo KEY TAKEAWAYs Walk into any clinic today and ask a physician how they feel about their EHR. Odds are, you’ll hear about inefficiency, clunky interfaces, and how much time it takes away from patient care. That’s

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