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How to conduct user interviews. The ultimate guide | by Patrick Thornton | UX Collective | UX Collective

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User interviews are a great way to gain foundational knowledge about the problems your users are facing. And a lot of people mess them up.

Member-only story How to conduct user interviews Patrick Thornton 13 min read · Mar 2, 2019 -- 10 Listen Share Press enter or click to view image in full size User interviews are a core user experience method. They are a great way to gain foundational knowledge about the problems your users are facing. And a lot of people mess them up. User interviewing isn’t just chatting with people. It’s not just asking them what they like and dislike. User interviewing is about trying to get to the core of what a user is trying to do and what their problems are. User interviewing needs to be approached wit

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