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Home care workers unaware of AI’s role and potential benefits | Cornell Chronicle

news.cornell.edu · 755 words · saved by 1 readers

Researchers found that home care workers, care agency staff and worker advocates lack understanding of AI technology, its data usage and the reasons AI systems retain their information.

Artificial intelligence is increasingly being used in home health care – but home health care workers are generally unaware of that. Nor do they understand how AI works, why it may retain their information and that it could replicate bias and discrimination in their workplace. A team of Cornell researchers investigated the implications of AI tools on the work of frontline home health care workers , such as personal care aides, home health aides and certified nursing assistants, in a qualitative study . They’ll present the work at the Association for Computing Machinery’s Conference on Human Fa

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