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Founders and Customers: Love and Service

multitudes.weisser.io · 1,085 words · saved by 1 readers

+ Texts with Founders & new podcast on fundraising

Founders and Customers: Love and Service Julian Weisser Jul 12, 2023 2 1 Share After ending a strategy call with a startup, I turned to my partner and remarked that the founder truly loved their customers. “They are never going to let these people down.” If you have ever been a founder, you know how hard it is to get anyone to take you seriously in the early days. That’s why it’s an incredible feeling when you have early customers who do. The reason early customers take your startup seriously is not because you have a polished product—usually it’s filled with bugs—but because you care about th

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