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How to Scale a Magical Experience: 4 Lessons from Airbnb’s Brian Chesky | by Reid Hoffman | Medium

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Over the last 20 years, I’ve worked on or invested in many companies that scaled to 100 million users or more. And just about every…

Press enter or click to view image in full size How to Scale a Magical Experience: 4 Lessons from Airbnb’s Brian Chesky Reid Hoffman 7 min read · May 22, 2018 -- 23 Listen Share Over the last 20 years, I’ve worked on or invested in many companies that scaled to 100 million users or more. And just about every entrepreneur I meet with has that ambition as they get started. But here’s the thing: You don’t start with 100 million users. You start with a few. And in many ways, the best way to begin is to stop thinking big, and start thinking small. Hand serve your customers. Win them over, one by on

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