Nguyen Ha
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on the atlas — 25
- How to build an online community - The 5Cs Framework — The Little Design Corner1 savers
- The 7P’s of Community: The Framework for Building Community Belonging1 savers
- The 10-Step Process for Building a Thriving Community From Scratch2 savers
- Community Building in the Arts and Culture Sector :: The Strategy Tripod3 savers
- Why Close Friendships Aren't Always Enough3 savers
- Why the Future of Startups are Studios1 savers
- The Framework to Find Traction for your Product2 savers
- Community = culture1 savers
- Why People Really Buy Your Products1 savers
- GREG ISENBERG on X: "I've been able to build a few 7 figure brands in the last 3 years... all thanks to my fav business model I call it the 3D model. And it works like a charm for internet businesses It's a combo of DIY, DWY, & DFY 3 reasons why I love it: 1. Diversifies revenue like a dream… https://t.co/iIhX6fswhF" / X1 savers
- How I’m rethinking sales funnels1 savers
- What kind of startup are you building?1 savers
- Dear writer: Advice on creating a sacred writing space1 savers
- The Bravery of Human Connection - David Spinks' Newsletter2 savers
- The Six Communal Advantages - David Spinks' Newsletter3 savers
- Do Things that Don't Scale11 savers
- Unity 🧠 Why We Buy1 savers
- The Art of Subtle Influence - No Small Plans - Every7 savers
- Why It's the Hardest to Show Up For the People You Love the Most1 savers
- An Ever-Smaller Board - by Bill McKibben1 savers
- Go Ahead, Be Bossy - David Spinks' Newsletter1 savers
- How to Bring a Community Back to Life1 savers
- Find the Turpentine - David Spinks' Newsletter1 savers
- The 11 Pillars of My Community Philosophy1 savers
- Curius / Onboarding2621 savers
highlights — 38
internal resources, industry norms, and institutional community perceptions.
Community Building in the Arts and Culture Sector :: The Strategy TripodIn some circumstances, overfocusing on pushing deep relationships may be detrimental to members who are relying on your community to provide them with more passive interactions. Communities alone won’t solve loneliness but they play an important role. Get clear about what role you want your community to play.
Why Close Friendships Aren't Always EnoughCommunities alone won’t solve loneliness but they play an important role. Get clear about what role you want your community to play.
Why Close Friendships Aren't Always Enough💰 How do you fund a studio? Doing experiments is great and all, but how do you make money while you hunt down your first winning ideas? Sustainability is key for studios. There are two main ways to bring in capital before your first successful products: Run a services business This can be either consulting or contracting. For example: Late Checkout does 30 day design sprints with leading companies looking to transform their companies to community companies. It’s a win for us because we learn, create impact and get a margin, and win for them because they add major value to their businesses.
Why the Future of Startups are StudiosFocus is crucial because it allows you to get better with every new idea you explore. If your studio has a strong focus, you get to apply the learnings from one experiment to the next. It’s network effects 101. Instead of going from Charmander to Squirtle to Bulbasaur, you go from Charmander to Charmeleon to Charizard.
Why the Future of Startups are StudiosWhat language do they speak? Where do they hang out? What do they talk about? What visuals resonate with them? How can we reverse engineer the warm and fuzzy feeling people get when they experience your product, service, and community?
Community = cultureNo successful community has ever been built by someone who didn’t understand or routinely interact with the lifestyle they’re trying to foster.
Community = cultureThe hallmark of an incredible community designer is to inspire routine interactions within the community. The best community designers understand that each interaction with the community makes them increasingly more connected to the community itself — and a supercharged community breeds subcultures within the community itself.
Community = cultureThe best companies are going to give their communities the context and experiences to repeatedly reinforce their identity.
Why People Really Buy Your ProductsIt's a combo of DIY, DWY, & DFY 3 reasons why I love it: 1. Diversifies revenue like a dream 2. Caters to all sorts of customers (entry level to premium) 3. Community-based which gives you a moat over the competition
GREG ISENBERG on X: "I've been able to build a few 7 figure brands in the last 3 years... all thanks to my fav business model I call it the 3D model. And it works like a charm for internet businesses It's a combo of DIY, DWY, & DFY 3 reasons why I love it: 1. Diversifies revenue like a dream… https://t.co/iIhX6fswhF" / XIf a member’s problem can be solved by building or working toward a solution together, it’s a great fit for your community.
The Six Communal Advantages - David Spinks' NewsletterSometimes people will ask a question in a community that they easily could have looked up elsewhere not because they’re lazy, but because they’re using it as a reason to connect with other people.
The Six Communal Advantages - David Spinks' Newsletterhigh-quality stuff, but it was designed to consume, not to connect.
The Six Communal Advantages - David Spinks' NewsletterThe feedback you get from engaging directly with your earliest users will be the best you ever get.
Do Things that Don't ScaleOnce you realize that existing conventions are not the upper bound on user experience, it's interesting in a very pleasant way to think about how far you could go to delight your users.
Do Things that Don't ScaleThat's one advantage of being small: you can provide a level of service no big company can.
Do Things that Don't ScaleTo build a great community you have to offer something radically different.
The Bravery of Human Connection - David Spinks' Newsletterthe more someone matters to you, the more difficult it can be to stay close to them. Your shame and guilt and regret are activated by how much you care. Your differences feel more painful and aggravating than they would otherwise. Your flaws feel more embarrassing. Your sadness feels more real, more palpable, more like a personal failure.
Why It's the Hardest to Show Up For the People You Love the MostMoreover, people who grew up in unpredictable households together tend to experience strong emotions in each other’s presence. This can be true even when their values and goals are perfectly aligned. And when close relatives are under that kind of emotional stress, much of it subconscious, they often feel surges of shame and regret that have nothing to do with their conscious intentions. This shame almost always generates blame and anger and sadness.
Why It's the Hardest to Show Up For the People You Love the MostBut even if we do everything right at this point, there’s already extraordinary quantities of human tragedy inexorably in motion. So along with new solar panels and new batteries, we need new/old ethics of solidarity. We’re going to have to settle the places that still work with creativity and grace; the idea that we can sprawl suburbs across our best remaining land is sillier all the time. Infill, densification, community—these are going to need to be our watchwords. Housing is, by this standard, a key environmental solution. Every-man-for-himself politics will have to yield to we’re-all-in-t…
An Ever-Smaller Board - by Bill McKibbenIn each case many of the people hardest hit were indigenous;
An Ever-Smaller Board - by Bill McKibbenAnd one key thing is: the number of places humans can safely live is now shrinking. Fast. The size of the board on which we can play the great game of human civilization is getting smaller.
An Ever-Smaller Board - by Bill McKibben“No matter what the problem is, it's always a people problem.”
The Art of Subtle Influence - No Small Plans - Everyyou need to notice a concrete behavior and reinforce it with friendly praise or acknowledgment.
The Art of Subtle Influence - No Small Plans - EveryRewarding positive behavior is about noticing positive deviance from the norm and reinforcing it, making it more likely to occur.
The Art of Subtle Influence - No Small Plans - EveryChange then happens as a result of helping them align their actions more fully with their long-term values, resulting in a durable motivation to sustain the change.
The Art of Subtle Influence - No Small Plans - EveryWhen someone is ambivalent about making a change, they see the costs of change as outweighing the costs of staying the same.
The Art of Subtle Influence - No Small Plans - EveryEarnestly reinforcing someone’s autonomy can help build trust and bring down the walls that protect against outside influence.
The Art of Subtle Influence - No Small Plans - EveryWhen you leave things that open, you create uncertainty for your members. They can’t be pushy because they’re not in a position of authority. If they tell other members what to do, they look like a jerk.
Go Ahead, Be Bossy - David Spinks' NewsletterAsk yourself, “are these instructions additive to the experience?” Read the room. Don’t bring legos to a funeral. Make sure your instruction aligns the purpose of the space. Tell your members why you’re being bossy. “I want to give you all the opportunity to connect on a more emotional level, so we’re going to be talking about some deep stuff…”
Go Ahead, Be Bossy - David Spinks' NewsletterImpact: how effective do we believe this idea will be? Time: how long will it take to implement this idea? Effort: how difficult will it be to implement this idea? Cost: how expensive will it be to implement this idea? Team Fit: does our team have the skills required to implement this idea?
How to Bring a Community Back to LifeNet Promoter Score (NPS) or Community-Member-Fit Score (CMFS)
How to Bring a Community Back to LifeTotal Active Members, Posts, Comments, and Traffic. Track them Daily, Weekly, and Monthly.
How to Bring a Community Back to LifeStep 1: Zoom out - Identify potential macro issues Step 2: Benchmark - Get a baseline for where your community is today Step 3: Zoom in - Audit your community experience Step 4: Brainstorm - Explore what you can cut or build Step 5: Prioritize - Decide on which ideas to focus on Step 6: Experiment - Implement solutions and track the results
How to Bring a Community Back to Lifefind the people who are looking for the turpentine. Find the artists. Find the practitioners. Then, go to the one-inch view and identify the highly specific problems the community will help them solve.
Find the Turpentine - David Spinks' NewsletterThe inside jokes, the strange rituals, the unrecognizable symbols... these are the things that make a community feel like magic.
The 11 Pillars of My Community PhilosophyWe only find and value belonging after we’ve been a member and formed relationships.
The 11 Pillars of My Community PhilosophyThe subject that interests him, he’s read newspapers, biographies, trade press.
Curius / Onboarding