Ba Thien Tran
9 followers · 5 following · 403 views
on the atlas · 14
- SaaS Metrics 2.0 – Detailed Definitions — For Entrepreneurs3 savers
- A Primer on Generative AI (GenAI) - by Arun Rao2 savers
- How the most successful B2B startups came up with their original idea8 savers
- Snowflake CEO Frank Slootman Shares Secrets of Unrivaled Success in 'Amp It Up' - Acceleration Economy1 savers
- A socratic approach to Product Market Fit | by Prasanna K | HackerNoon.com | Medium1 savers
- The 20 Essential Customer Success Books for the Modern CSM | 2022 Updated List - Custify1 savers
- MM Chief of Staff Resources1 savers
- The Netflix Simian Army. Keeping our cloud safe, secure, and… | by Netflix Technology Blog | Netflix TechBlog3 savers
- What I Learned From The Modern Data Stack Conference 2021 — James Le2 savers
- What’s your TRUE customer lifetime value (LTV)? – DCF provides the answer — For Entrepreneurs1 savers
- An Extensive Guide for Building Your First Great Customer Success Team | LinkedIn1 savers
- Customer Success and Product Team Collaboration - SmartKarrot Blog1 savers
- Creators, Communities, and the Gray Space in the Middle — Nichanan Kesonpat1 savers
- Ba Thien's Bookshelf / Curius1 savers
highlights · 4
These are the three primary roles in a customer success organization: Implementation / Onboard / Professional Service
An Extensive Guide for Building Your First Great Customer Success Team | LinkedInWhen you share a customer/user you have to coordinate. But when you share an outcome, the bar is raised to collaboration.
Customer Success and Product Team Collaboration - SmartKarrot BlogThe creator goes from being an aloof entity behind a veil of corporate interests to an active participant in their own community.
Creators, Communities, and the Gray Space in the Middle — Nichanan KesonpatWith platforms like Zora, creators get to create their own markets that enable true price discovery, and are able to capture some value from subsequent market activity.
Creators, Communities, and the Gray Space in the Middle — Nichanan Kesonpat