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Is Anything Worth Maximizing?. How metrics shape markets, how we’re… | by Joe Edelman | The School for Social Design | Medium

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Welcome! This talk is about metrics and measurement: about how metrics affect the structure of organizations and societies, how they change the economy, how we’re doing them wrong, and how we could do them right. Watch the talk here. This transcript lacks visuals and animations. Let’s start with a very small example of how metrics can go wrong. It’s about YouTube. And about the videos it recommends. So, if you look here, at the videos that youtube recommends to me, they are all funny videos. That’s weird, because I use youtube a lot, and I come to YouTube for all sorts of reasons: And of course, when my friends are over, we come to watch funny videos and laugh. But looking here at my recommended videos, there’s nothing here about learning music, being creative, or facing my fears. And while you might think that funny videos would help me with laughing with friends, I don’t think they do. If I’m alone, I just end up watching these funny videos alone. So why is YouTube encouraging me to

Joe Edelman 41 min read · Apr 12, 2016 -- 14 Listen Share Welcome! This talk is about metrics and measurement: about how metrics affect the structure of organizations and societies, how they change the economy, how we’re doing them wrong, and how we could do them right. Watch the talk here . This transcript lacks visuals and animations. Contents Opening - Why We Have Metrics - Knowing Behavior vs. Knowing Reasons - Lost Information Talk Outline Part 1: Choosing for Reasons vs. Choosing for Outcomes - Responsibility & Growth - Trust - Groundedness - Knowing One Another’s Reasons - Inadvertent M

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