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Designlab | Unit 3 | What is UX Design?

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You’re texting your mother that you just signed up for a user experience design bootcamp, and there hasn’t been a response back—which is just plain weird. This is a big deal, right? You’re going to be pursuing a whole new career path. A few hours go by. You run out of patience and text her again: “Hey, what do you think?” You see the little I’m typing dots. Then they go away. This repeats for a while. She must be doing that thing where you delete what you were writing and type something new. Finally her text message appears. “That’s great, honey… but what exactly is UX design? 🤔” You, my friend, are not alone. In fact, you’re joining thousands upon thousands of working designers who regularly struggle to answer this question. If you do a Google search on this, you will end up with a gazillion answers ranging from practical to funny: I help make software and websites easier for people to use… I help people achieve their goals through more useful and usable digital experiences… I make i

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