Stuffed Giraffe Shows What Customer Service Is All About | HuffPost Good News
CEO of Fountainhead Commercial Capital and Author of The Entrepreneur's Secret to Creating Wealth: How The Smartest Business Owners Build Their Fortunes Most people have experienced outstanding customer service in one form or another -- an attentive server at a restaurant or a retail store employee who goes the extra mile. A thriving industry comprised of consultants dedicated to training companies how to adopt exemplary customer service has blossomed over the past couple decades. For example, The Walt Disney Company Institute will help bring some of that "Disney magic" to your business. At my company, we've always pushed our employees to go the extra mile for clients because the ripple effects of terrific customer service extend beyond mere satisfaction and retention. Exemplary customer service distinguishes your brand, builds repeat business, combats price competition, and even improves employee morale. Hotel chain Ritz-Carlton has a storied reputation for great customer service. Man
Most people have experienced outstanding customer service in one form or another -- an attentive server at a restaurant or a retail store employee who goes the extra mile. A thriving industry comprised of consultants dedicated to training companies how to adopt exemplary customer service has blossomed over the past couple decades. For example, The Walt Disney Company Institute will help bring some of that "Disney magic" to your business. At my company, we've always pushed our employees to go the extra mile for clients because the ripple effects of terrific customer service extend beyond mere s
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