#14: this definitely does not scale - by Tiffany
substack.com · 829 words · saved by 1 readers
on scalability and throwaway work
as a venmo user, i want to…P0: Visit the painted ladies in 2018 i struggled with my US banking setup when I first interned in the US years ago. thankfully, when i reached out for help, someone contacted Plaid to get them to support my bank. without this, I wouldn’t have been able to use Venmo, and that wasn’t even the original problem I had!! i remarked to my roommate that this level of direct customer support didn’t seem scalable long term, to which they replied sagely: do things that don’t scale. earlier this year i learned this is the title of a 2013 Paul Graham essay. at my software…
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