Why is WebMD so awful? - by Tom - TJCX

And what would a "good" WebMD look like?

WebMD—and its imitators—are terrible. Often the first stop for health questions, WebMD bombards you with vague, unhelpful articles strewn with garish pharmaceutical ads—an ocean of "content" without substance. And I'm not just some crank with an ax to grind—satisfaction with online health information is incredibly low, around 38%. What's more, this satisfaction has been very stable over time—one study found that users in 2008 were just as unhappy with health information as they were in 2017! This is pretty odd. In those nine years two things happened: (1) software got vastly more powerful…

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