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How tech's most craft-obsessed team uses AI: Inside design at Linear

designerfund.substack.com · 1,667 words · saved by 1 readers

"When you can do anything, what you choose not to do is far more important than doing everything much faster."

In our first AI in Design case study, we explored how Sierra uses AI to build better customer experiences. Today, we’re taking a look inside one of the most craft-focused teams in tech, and how their own design process is evolving in the age of AI. Linear is the product development system used by more than 40,000 teams, including OpenAI, Coinbase, and Ramp. Known for its obsessive attention to detail, the company has become a benchmark for software craftsmanship. Ask a room full of product designers which company builds the best-designed software, and Linear is almost certain to come up.…

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