Beyond utility: Relational conflicts in human–AI relationships - ScienceDirect
Fig. 3. Overview of Identified Conflict Triggers. Participants could report several conflict triggers. Fig. 4. Overview of Initial Reactions to Conflicts. Table 2. Overview of Changes in Reaction to the Conflict. Fig. 5. Three-Layer Framework of Conflicts in Human–AI Relationships. All content on this site: Copyright © 2026 Elsevier B.V., its licensors, and contributors. All rights are reserved, including those for text and data mining, AI training, and similar technologies. For all open access content, the relevant licensing terms apply. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies enable the website to provide enhanced functionality