Pro-worker AI, explained | MIT Sloan
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Artificial intelligence can make workers more capable and productive, but only if leaders design and deploy it to augment human judgment.
A data center technician’s job involves more than just inspecting equipment or responding to alarms. Today, they have to interpret streams of operational data, spot early signs of risk, and make decisions across systems. And with the support of artificial intelligence — surfacing relevant information, flagging potential hazards, and guiding next steps in real time — they can take on more complex tasks with greater confidence. That kind of support points to a different way of thinking about AI at work: not simply as a tool for doing the same tasks with fewer people but as a way to help people h
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