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Dave's Occasional Newsletter #2 (Updates! A theory of constraints! Medi-Cal!)

daveguarino.substack.com · 1,821 words · saved by 1 readers

A theory of 3 constraints in services, some personal updates, and a little friction map/spelunk of Medicaid renewals from radio ad to web form

(Note: if you’re getting this email, it’s because you signed up here — though maybe it was some time ago! My first go at this was on Mailchimp, but I’ve decided to try out Substack.) In March, I left the US Department of Labor, where I was working on technology modernization in the unemployment insurance program, specifically around the $2 billion Congress gave USDOL for that purpose. I originally signed up to be there about 6 months, but ended up staying closer to a year. While I was happy to get a few things done, I am happier about the things that will take some time to come to fruition…

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