A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank - Building Nubank

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.typography-6932 { color: #0D3842; background-color: transparent; margin-bottom: 0px } @media (min-width: 768px) { .typography-6932 { margin-bottom: 0px } } Search .typography-1168 { color: #0D3842; background-color: transparent; margin-bottom: 0px } @media (min-width: 768px) { .typography-1168 { margin-bottom: 0px } } Search High contrast High contrast Complexity and importance of understanding the problem, a task often more important than finding a solution. Reviewed by Amanda Legge, Tabata Milanez and Maria Fernanda Lopes When I joined Nubank in mid-2021, I was assigned as a UX Researcher to the credit card limit policies/analysis team in order to help solve a specific problem faced by part of our customer base: not receiving the limit they desire on

A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank - Building Nubank A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank Complexity and importance of understanding the problem, a task often more important than finding a solution. copied! 44 18 Aug, 23 Design by Gabriel Bastos Reviewed by Amanda Legge, Tabata Milanez and Maria Fernanda Lopes When I joined Nubank in mid-2021, I was assigned as a UX Researcher to the credit card limit policies/analysis team in order to help solve a specific problem faced by part of o

A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank - Building Nubank

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