flâneur

How to build a culture of shipping

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Stripe’s a payment processor. A publisher of books about technology and progress. A purveyor of services to register a company, invoice customers, and raise capital. And, to the folks who worked there, it’s perhaps best remembered for email. For behind the scenes of the global payments giant, email is the common currency of productivity. “The vast majority of Stripe email remains publicly available throughout the company,” shared the team in 2014. That transparency was built around Google Groups-powered mailing lists around projects, operations, ideas, and more—enough that there were 2.6 email lists for every Stripe employee. One list loomed above all: The Shipped list. Fueled by the high of a just-completed project, the shipped email helped the Stripe team maintain shipping momentum, celebrate accomplishments inside the team, and draft blog posts and presentations ahead of time. It’s an email list your dev team might want to copy, and make part of your internal and external dev relati

Stripe’s a payment processor. A publisher of books about technology and progress. A purveyor of services to register a company, invoice customers, and raise capital. And, to the folks who worked there, it’s perhaps best remembered for email. For behind the scenes of the global payments giant, email is the common currency of productivity. “The vast majority of Stripe email remains publicly available throughout the company,” shared the team in 2014. That transparency was built around Google Groups-powered mailing lists around projects, operations, ideas, and more—enough that there were 2.6 email

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