What Google Search Isn’t Showing You | The New Yorker

The search engine has made up so much of our online experience for so long that it can be hard to imagine something better.

Save this story Save this story When I recently Googled “best toaster” on my phone, thinking about replacing the appliance in my apartment kitchen, the search immediately yielded a carrousel of images of products from various high-design brands: Balmuda, Hay, Smeg. (Guilty: I had definitely searched for the Japanese Balmuda’s steam-enabled toasters before.) Lower down on the results page were ads for online retailers such as Amazon and Wayfair, then another carrousel of “Popular Toasters” with user-review metrics, then a list of suggested queries under the heading “People also ask.” (“Is it wo

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