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Phone bill privacy rules highlight tech hurdles for domestic violence survivors

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The Federal Communications Commission has adopted a new set of rules aimed at providing privacy and financial support to people experiencing domestic violence who share a phone plan with their abuser, spotlighting often-overlooked technology barriers for people trying to escape dangerous relationships and living situations. The agency’s rules, unanimously adopted last week, will require phone carriers to separate survivors’ lines within two business days of a request, waive fees associated with such requests, and block records of communication with help hotlines on account logs. It also creates a path for survivors to receive low-cost phone service through an FCC-administered program for a transitional period of up to six months. India McKinney, director of federal affairs at the Electronic Frontier Foundation, told Tech Brew that her organization, along with a few others, flagged the amount of metadata that family-plan account holders are privy to in a letter to members of Congress. S

Francis Scialabba By Kelcee Griffis November 21, 2023 • 4 min read TOPICS: Tech Policy / Privacy & Data Protection / Data Privacy Regulation The Federal Communications Commission has adopted a new set of rules aimed at providing privacy and financial support to people experiencing domestic violence who share a phone plan with their abuser, spotlighting often-overlooked technology barriers for people trying to escape dangerous relationships and living situations. The agency’s rules, unanimously adopted last week, will require phone carriers to separate survivors’ lines within two business days

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