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How to be an Exceptional Chief of Staff: Advice for Scaling Impact at Startups | First Round Review

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10 tactical tips and guiding principles for a new Chief of Staff to lean on as they scale their impact at a startup — from building better systems, not just booking more meetings and finding an executive's superpower.

This article is written by Sonja Manning , who is Chief of Staff at Levels. My first exposure to a Chief of Staff was Leo McGarry on “The West Wing.” And while watching Leo navigate the political machinations of President Bartlet’s Oval Office was entertaining television, his day-to-day role was of little use to me in prepping for my own role as Chief of Staff at a tech startup. Put simply, a Chief of Staff’s primary directive is to make a leader more effective — prioritizing precious time, optimizing workflows, and even driving strategic projects. But how this slightly fuzzy mission is execut

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