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An Updated Dentist Office Software Story

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Back in 2014, I wrote a post called The Dentist Office Software Story that outlined the lack of defensibility in enterprise software. Many people have told me how much they appreciated it when I wrote it. But we now need an additional "chapter" in the story. An over-the-air update, if you will. So here it is, with the new chapter in italics: An entrepreneur, tired of the long waits he is experiencing in his dentist’s office, decides that dentist offices are badly managed. So he designs and bu...

An Updated Dentist Office Software Story Back in 2014, I wrote a post called The Dentist Office Software Story that outlined the lack of defensibility in enterprise software. Many people have told me how much they appreciated it when I wrote it. But we now need an additional "chapter" in the story. An over-the-air update, if you will. So here it is, with the new chapter in italics: An entrepreneur, tired of the long waits he is experiencing in his dentist’s office, decides that dentist offices are badly managed. So he designs and builds a comprehensive dentist office management system and brin

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