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General Intelligence Company | Superoptimization: Organizational Management By Agents
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Home About Writing Careers © The General Intelligence Company 2026 Back Superoptimization: Organizational Management By Agents Andrew Pignanelli May 21, 2025 In February 2025, Bank of America reported that its virtual assistant Erica has surpassed 2.5 billion customer interactions and actively serves 20 million users, managing nearly two million queries daily . ( newsroom.bankofamerica.com , newsroom.bankofamerica.com ) Such examples highlight the remarkable progress vertical agents have made, quietly automating millions of routine tasks. However, vertical agents still primarily address relati
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