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The Crux of Every AI System: Evaluations | WHOOP Engineering

engineering.prod.whoop.com · 1,776 words · saved by 1 readers

How we built a framework from scratch to ensure quality and stability for WHOOP AI.

Across the industry, we see AI features shipped on hope alone. At WHOOP, we ship with data and security in mind. In order to support over 500 unique agents, we built an evaluation framework that treats LLMs like the statistical, noisy systems they are. Here's exactly how it works. The Problem ​ We've built AI Studio to enable anyone at WHOOP to develop and interact with our homegrown Agents, resulting in an explosion of more than 500 of them across virtually every screen in the app. But as we reduced the friction to build Agents, the new bottleneck became testing them. Manual dogfooding turns

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