✳flâneur — a map of the web's best reading

The Bitter Lesson versus The Garbage Can - by Ethan Mollick

oneusefulthing.org · 1,932 words · saved by 1 readers

Does process matter? We are about to find out.

The Bitter Lesson versus The Garbage Can Does process matter? We are about to find out. Ethan Mollick Jul 28, 2025 820 89 91 Share One of my favorite academic papers about organizations is by Ruthanne Huising, and it tells the story of teams that were assigned to create process maps of their company, tracing what the organization actually did, from raw materials to finished goods. As they created this map, they realized how much of the work seemed strange and unplanned. They discovered entire processes that produced outputs nobody used, weird semi-official pathways to getting things done, and

Explore this link on the map →

related reading