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Evaluate Interface Learnability with Cognitive Walkthroughs

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Summary: Learnability is a crucial component of UX for complex and novel interfaces. Cognitive walkthroughs can identify design problems that derail new users. By on February 13, 2022 Topics: Share this article: A cognitive walkthrough is a technique used to evaluate the learnability of a system from the perspective of a new user. Unlike user testing, it does not involve users (and, thus, it can be relatively cheap to implement). Like heuristic evaluations, expert reviews, and PURE evaluations, it relies on the expertise of a set of reviewers who, in a highly structured manner, walk through a task and assess the interface from a new user’s point of view. Definition: A cognitive walkthrough is a task-based usability-inspection method that involves a crossfunctional team of reviewers walking through each step of a task flow and answering a set of prescribed questions, with the goal of identifying those aspects of the interface that could be challenging to new users. A cognitive walkthrou

7 Evaluate Interface Learnability with Cognitive Walkthroughs Kim Flaherty Kim Flaherty February 13, 2022 2022-02-13 Share Email article Share on LinkedIn Share on Twitter Summary: Learnability is a crucial component of UX for complex and novel interfaces. Cognitive walkthroughs can identify design problems that derail new users. In This Article: Defining Cognitive Walkthroughs A Cognitive-Walkthrough Example History of the Methodology Are Cognitive Walkthroughs Appropriate for All Types of Interfaces? When Should a Cognitive Walkthrough Be Conducted? Cognitive Walkthroughs Compared to Heurist

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