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Burned Out: Stories of Compassion Fatigue | EDUCAUSE Review

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The emotional labor and long hours from the pandemic's upheaval of higher education have left many instructional designers overworked and burned out. With more work ahead, these members of the campus community need support, empathy, and resources. In January, one of us, Patrice, wrote an opinion piece called "The Emerging Story of Burnout in Educational Design," in which she highlighted the increased demands of and expectations put on professionals in this field.1 She also underscored experiences shared by many instructional designers, which include a lack of respect and not having their voices heard. Little did any of us know that a few short weeks later, instructional designers would become the lifeboat that would enable faculty to transition to emergency remote learning—in some cases, in just a few days. Often this came at a high price for the designers, many of whom worked fifteen-hour days, seven days a week. While we all cheered at a job well done, with success being defined as c

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