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Inside the AI Factory: The Humans That Make Tech Seem Human

nymag.com · 7,362 words · saved by 1 readers

As the technology becomes ubiquitous, a vast tasker underclass is emerging — and not going anywhere.

Photo-Illustration: Paul Sahre This article is a collaboration between New York Magazine and The Verge . It was also featured in One Great Story , New York’ s reading recommendation newsletter. Sign up here to get it nightly. A few months after graduating from college in Nairobi, a 30-year-old I’ll call Joe got a job as an annotator — the tedious work of processing the raw information used to train artificial intelligence . AI learns by finding patterns in enormous quantities of data, but first that data has to be sorted and tagged by people, a vast workforce mostly hidden behind the machines.

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