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Product Operations 101 - Meandering Mind

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What It Is and Why It Matters

Product Operations 101 What It Is and Why It Matters Marco Chan Apr 19, 2021 11 1 Share “What do you do in Product Operations at Shopify? ” I found myself answering this question a lot from prospective applicants recently and it was a question I had as well when I applied for this role last year. I gave similar explanations each time and felt that it would be more scalable to publish this as I tended to forget certain parts. While the role has continued to evolve this past year, here is a small sample of projects I’ve been involved with: Establish a consistent product planning cadence for the

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