Resources for leading through ongoing ambiguity | by Leslie Yang | Lyft Design+

As part of SF Design Week, the Lyft Design team and I put together a talk and hosted a panel about Leading through Ongoing Ambiguity. As we live through incredible ambiguity, how do we bring out the best in ourselves, our teams, and the business? We shared tools on navigating burnout, creating safety, and managing ambiguity in our work. We then facilitated a panel of talented Lyft Design colleagues: Aastha Bhargava, Jess Bullock, Julie Celia, and Rafae Aziz. They shared how they’ve navigated hard, ambiguous problems and how they offered support during hard moments to teammates or direct reports. During the talk, I talked about my top four steps to managing ambiguity at the product level: If you weren’t able to attend the session or view the recording, here are most of the tools and processes I used, which I hope you find as helpful as I did. Happy reading! My monthly coaching and leveling process (templates included) User Story Mapping (book) Risks and Mitigations exercises How to writ

As part of SF Design Week, the Lyft Design team and I put together a talk and hosted a panel about Leading through Ongoing Ambiguity. As we live through incredible ambiguity, how do we bring out the best in ourselves, our teams, and the business? We shared tools on navigating burnout, creating safety, and managing ambiguity in our work. We then facilitated a panel of talented Lyft Design colleagues: Aastha Bhargava, Jess Bullock, Julie Celia, and Rafae Aziz. They shared how they’ve navigated hard, ambiguous problems and how they offered support during hard moments to teammates or direct report