Beyond Bots: How AI Agents Are Driving the Next Wave of Enterprise Automation - Menlo Ventures

Every job in the economy can be thought of as a bundle of tasks, shared between humans and machines. Over the years, software has picked off more and more of these tasks, but even today, humans still own the vast majority of business processes. In every function, headcount costs dwarf software expenditures by orders of magnitude. AI agents promise to shift this balance of work decisively. Unlike previous generations of software that primarily addressed low-level, sequential tasks that could be robotically executed, new cognitive architectures enable agents to dynamically automate end-to-end processes. This is not just AI that can read and write—but ones that can decide the flow of your application logic and take actions on your behalf. And they represent the biggest opportunity for LLMs in the enterprise today. In another article, we wrote about what these new “agents” are and the design patterns that made them possible. Here, we’ll explore how they’re being applied in the enterprise t

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• Ritvik Varghese